Business Essentials

Quest Grow

Business Essentials

Quest Active Group

Since employee success eventually leads to organizational success, Quest recognizes the importance of the basic interpersonal skills needed to succeed in the organization.
Therefore, Quest offers a number of workshops covering the essential skills each participant, from every level of the organization should have.
These key skills are presented to participants in a fun and practical way, in order to reinforce basic workplace behaviors and competencies.


Programs Include:

Business Etiquette

Enables participants to:

  • Behave professionally to maintain clients loyalty
  • Create adequate self-branding (Impact/Impression)for their jobs/ positions by enhancing: image, professional reputation, and self-presentation
  • Build strong and long-lasting business relationships
  • Strengthen collaboration among co-workers to improve team performance and employee satisfaction.

Professional Business Writing

Enables participants to:

  • Learn the value of good written communication.
  • Learn how to write and proofread work so it is clear, concise, complete and correct.
  • Apply these skills in real-world situations.
  • Understand the proper format of memos, reports, emails and letters.

Presentation Skills

Enables participants to:

  • Create strong and well-developed presentations to help advance business cases
  • Structuring presentations to ensure the proper covering of any subject
  • Tailor the message to match the audience’s background.
  • Practice the communication skills and involvement techniques that help the presenters get the attention of their audience.
  • Learn how to use the different tools and visual aids available to presenters.

Train the Trainer

Enables participants to:

  • Create strong and well-developed presentations or training material to convey business cases or techniques.
  • Structuring presentations to ensure the proper covering of any subject.
  • Tailor the message to match the audience’s background and Learning Preference.
  • Practice the communication skills and involvement techniques that help the presenters get the attention of their audience.
  • Learn how to use the different tools and visual aids available to presenters.

 
 
 
 
 

 

 

Character Building

Quest Grow

Character Building

Quest Active Group

At Quest, we believe that true character-building starts from within, and that everyone should be a value-adding leader in his own field!
We claim that we all need certain capabilities regardless of our roles or positions.
Therefore, we have developed ‘character-building tracks’ that help lay the foundation of success for each employee within the organization.

Building the Inner Drive - Self Leadership

Building a positive mindset for individuals can only reflect in positive results for the business.

Programs will enable participants to:

  • Take ownership of their work
  • Strengthen self-esteem
  • Direct their daily actions and activities in line with their personal and professional targets
  • Achieve effective time management, high personal efficiency, and organizational excellence in general.

Programs Include:

Self Leadership

  • Understand what personal vision means and how it impacts personal success.
  • Set the basis for personal performance improvement.
  • Identify personal development areas.
  • Learn effective techniques for self-motivation and others personal improvement.
  • Incorporate self knowledge in personal decision making.
  • Strengthen self-esteem and performance for self and others.
  • Creating a culture of self-control & self-check.

Manage Your Tasks

  • Create a proper understanding of time management and performance.
  • Reduce the level of stress associated with the pressure of work.
  • Emphasize planning as a key element for performance management.
  • Provide the necessary tools for setting priorities and organizing activities.
  • Identifying & seizing personal development potential.

Building Bridges with Others - Communication

Since effective communication is crucial for an efficient and productive work environment, it is absolutely essential that every individual within any organization learns to deliver their messages clearly and comprehends messages relayed to them correctly.

Programs enables participants to:

  • Understand how people communicate in general
  • Recognize the reasons behind communication tangles
  • Learn the correct techniques to use in interactions with others
  • Contribute in creating an environment of mutual understanding
  • Improve collaboration and the ability to deal with different types of people

Programs Include:

ABC of Positive Communication

  • Recognize & overcome common barriers to effective communication.
  • Create a common language of interactions within the organization
  • Enhance the listening skills.
  • Build rapport with others and gain their trust.
  • Appreciate the ‘Win–win’ approach.
  • Become versatile in dealing with different communication styles.
  • Apply ‘Conflict Resolution’ in difficult situations.

Communication Basics & Tools

  • Understand how and why we communicate the way we do.
  • Recognize & overcome common barriers to effective communication.
  • Create a common language of interactions within the organization
  • Enhance the listening skills.
  • Build rapport with others and gain their trust.
  • Appreciate the ‘Win–win’ approach.
  • Become versatile in dealing with different communication styles.
  • Leave a positive first impression as well as maintain it.

Communicating in a diversified environment (MBTI)

  • Appreciate diversity and the behavioral differences between people.
  • Develop adaptive communication skills for handling different personalities in different business situations.
  • Resolve conflicts by focusing on issues relevant to the other person.
  • Understand the impact of Personality type difference on work (team building, communication, leadership, sales, etc.)
  • Increase self-awareness; to calibrate on points of strength and work on areas of improvement.

Balanced Communication

  • Realize the impact of poor and/or strong communication on our daily interactions.
  • Learn to express self effectively.
  • Improve empathetic listening and exploration skills.
  • Develop employees’ ability to achieve positive results and come up with solutions based on constructive dialogues.

Working Well Within Groups - Appreciating Diversity

Teams outperform individuals who act single-handedly; especially when the tasks require multiple skills, judgments and experiences.

Programs enable participants to:

  • Create a sense of belonging within the team.
  • Inspire the participants to work in harmony within dynamic teams.
  • Train participants to work productively among groups.
  • Appreciate Diversity
  • Optimize team performance to deliver the required results.

Programs Include:

Collaborative Workplace

  • Appreciate diversity and the behavioral differences between people.
  • Develop adaptive communication skills for handling different personalities in different business situations.
  • Resolve conflicts by focusing on issues relevant to the other person.
  • Increase self-awareness; to calibrate on points of strength and work on areas of improvement.
  • Build a consistent standard approach to conflict resolution in difficult communication situations among team members.

Internal-Customer Handling

  • Build a customer-driven culture.
  • Display a positive, supportive attitude towards the team and customers.
  • Understand, appreciate, and communicate positively with different team mates
  • Appreciate ‘Win – win’ situations.
  • Recognize the different behavioral styles of people and obtain flexibility to deal with each style.
  • Build a consistent standard approach to conflict resolution and handling of difficult communication situations.

 
 
 
 
 

 

 

LEGO Serious Play

Quest Grow

LEGO Serious Play

Quest Active Group
LEGO SERIOUS PLAY is a unique concept that has been designed by the LEGO Company, specifically for business and executive development.
Quest is the only certified Training provider in Egypt to deliver the original Lego Serious play methodology and programs, Real Time Strategy & Team Identity
Quest uses the Lego methodology as well as Coaching methodologies to provide clients with various standard Lego Serious Play programs ,as well as developing and customizing programs of various Team sizes, purpose and length. All our programs are about having fun while tackling serious issues. This is why this solution is called SERIOUS PLAY!

This is how it works:

During the workshops, participants use Lego bricks to build 3D models that:

  • Describe their business dynamics
  • Express their future aspirations
  • Identify key variables in their business environment

Afterwards, participants engage into thorough conversations based on their creations to:

  • Explore possibilities
  • Create alignment and build a common understanding
  • Identify business challenges and discuss how they would tackle them

Quest combined coaching techniques with this powerful methodology to create a host of different interventions that help companies:

  • Deal with change
  • Face difficult market situations
  • Build new strategies
  • Connect better as teams

Programs include:

Team Identity

  • Build rapport between team members by establishing common language, vision, and spirit.
  • Identify the key obstacles to functional team work and make room for corrective measures.
  • Increase the employees’ engagement index and reinforce loyalty towards the company, its vision, and its strategy.
  • Develop a set of guiding principles that reflect the team’s unique identity and core values.

Real Time Strategy

  • Create a fundamental shared awareness of the business challenges and opportunities and how to prepare for both
  • Create a common language and a common vision among the executive team and strengthening the bonding among the team members
  • Increasing the level of accountability and emotional commitment to the company’s vision and strategy
  • Develop a set of guiding principles that reflect the company’s mindset and core values.

Leading / Coping with Change Using Lego

Quest combined coaching techniques with this powerful methodology to create a host of different interventions that help companies achieve these benefits:

  • Identify Causes, Sources and types of change
  • Understand the nature of change and its impact on individuals
  • Identify the necessary skills for change management to help others cope with the new environment
  • Assign various roles to individuals to enable them to support the change
  • Improve collaboration and respect amongteam members
  • Identify productivity inhibitors
  • Develop ways to enhance productivity in the new work environment

Personal Effectiveness With Lego

  • Learn effective techniques for self and others personal quality improvement.
  • Incorporate self knowledge in personal decision making.
  • Tools to strengthen self-esteem and performance for self and others.
  • Create a proper understanding of time management and performance.
  • Reduce the level of stress associated with the pressure of work.
  • Emphasize planning as a key element for performance management.
  • Provide the necessary tools for setting priorities and organizing activities.


 
 
 
 
 

 

 

Coaching

Quest Grow

Coaching

Quest Active Group

Coaching is one of the most powerful tools for helping Executives and  Organizations’ Teams realize their maximum potential. Each individual in the organization and the team is a system on their own , yet all systems together are like spider webs, touch one and the whole structure moves. Here comes our coaching role, with our scientific methods and techniques we reveal the  systems’ nature to its members which supports the members to become “response-able” to achieve desired results in a healthy environment of supportive and nurturing members.

Quest  Grow offers coaching as a stand-alone intervention or can include it within other solutions. All Quest coaches are certified by international organizations in different coaching disciplines such as Executive, Relationship, and Life coaching.


 
 
 
 
 

 

 

CELEMI Business Simulations

Quest Grow

CELEMI Business Simulations

Quest Active Group

Quest believes in experiential learning and so we partnered with Celemi, the world Leader in the field of Business Simulations.
Business Simulations are business games that replicate real-life business environments, and are designed around core business functions such as: Strategy, Finance, Marketing, etc.

This is how the simulation goes:

  • Participants are divided into groups to form ‘companies’
  • Participants compete against each other in a‘common market’
  • Striving to prevail over the competition, participants make business decisions based on‘market conditions’
  • Participants learn from the outcomes of those decisions

Programs Include:

Participants using Celemi ‘Apples & Oranges’ can benefit from:

  • Understanding how daily decisions impact the company strategically and financially.
  • Knowing how their business generates profits today, and how it will need to generate profits in the future.
  • Understanding inventory capital management and how the use of assets affects the profitability.
  • Learning how small changes in operations significantly can alter outcomes and improve bottom-line result.
  • Understanding the company values and business drivers, and how to leverage them.

A valuable preparation for the challenges of project management

Participants emerge from the experience with:

  • Ability to balance the needs of different stakeholders.
  • Defining and setting key performance measures.
  • Spotting potential pitfalls in projects.
  • Multi-tasking with ongoing projects back on the job.

Companies using Decision Base can benefit by:

  • Improved productivity through better teamwork, communication and coordination.
  • Alignment around the “big picture”, and deeper understanding of strategy and tactical initiatives.
  • Optimal allocationof limited resources.
  • Increased responsiveness to internal and external customer needs.
  • Business literacy and financial acumen.
  • Understanding of the impact of financial decisions.

Participants eventually see eye-to-eye the overall business situation by:

  • Practicing on a model of the business dynamics, priorities, and how to move forward.
  • Exploring the key value drivers of the business and their relative impact on the organization.
  • Identifying potential for improvement and how to contribute to strategy implementation.
  • Becoming inspired to make a difference.

Livon helps organizations to:

  • Develop effective specific marketing plans and strategies.
  • Use powerful marketing tactics to attract local customers and beat competitors.
  • Manage scarce resources to remain competitive and profitable.
  • Come up with effective advertising and competitive pricing.

Livon Lite helps organizations to achieve:

  • Allignment around the  “big picture”, yet deeply understanding strategy and tactical initiatives.
  • Optimal allocation of limited resources.
  • Increased responsiveness to internal and external customer needs.
  • Understanding of the overall impact of their business decisions.
  • Inspiring ‘Glocal’ performance (local within global)

Fosters a smooth hierarchal and a cross-functional dialogue on strategic issues by:

  • Creating a common understanding of the key issues and factors that influence the business.
  • Highlighting the importance of being customer-focused and understanding customer needs.
  • Illustrating how small improvements can have a great effect on the bottom line.
  • Inspiring people to be positive and focus on ‘what can be done’, even when business conditions are tough.

Participants learn how to:

  • Identify and calibrate on the business’ intangible value.
  • Approach target customers effectively.
  • Assign the appropriate account management personnel to each client; to assure compatibility, brand loyalty, and sustainable profits.
  • Find the balance between effective short-term goals and successful long-term planning.
  • Assess how an employee’s job and development path fits into the overall corporate strategy.

Organization use The Medici Game to:

  • Inspire people to think outside of the box and realize their own ability to be innovative.
  • Explore some of the latest findings on innovation  and reach a shared understanding through dialog and discovery.
  • Create an innovative environment and support a cultural shift throughout the organization.
  • Kick off a conference, project or other initiative  and open people’s minds.

 
 
 
 
 

 

 

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