D. Leading Others/Teams

The success of an organization depends on the leader’s ability to optimize performance on both the individual level and the team level. These programs will provide the necessary skills, tools and leadership styles to help managers realize the fullest potential of human resources to yield greatest benefit for the individual and the organization and to achieve planned effectiveness through the co-operation and commitment of their staff.

Coaching for Leaders

· Learn the cornerstones of leadership

· Build and utilize full potential of the team by proper coaching and delegation

· Coaching subordinates to reach Organization’s targets

· Understand coaching as part of the situational leadership model

· The practical application of coaching to create motivation and the spirit of self- satisfaction amongst team members

· Higher retention of learning

· Prompt and focused feedback on specific experience of coaches

· Developing individual approaches for each participant

· Maintaining coaching principles and responding to executives’ needs by building on individual coach/manager’s personal skills and competencies

Leading Effective Teams/ Leadership Skills

· Develop high impact effective communication and build effective teams.

· Identify team members’ strengths, weaknesses, motivators and roles.

· Boost team performance using effective delegation and coaching.

· Learn the application of the situational leadership model

· Gain a clearer understanding of the role of the leader

· Boost effectiveness using simple and effective approaches

Coping/ Leading Change

· Better understand the nature of change and the many ways it impacts individuals.

· Identify the key elements contributing to the successful implementation of change.

· Build the required skills to help others go through difficult changes.

· Create various roles for individuals to enable them to support the change.

Supervisory Skills

· Improve leadership impact and boosting team performance

· Manage conflicts efficiently

· Understand coaching and motivation

· Understand the use of delegation for time management

C. Appreciating Diversity - Working Well Within Groups

Teams outperform individuals acting alone, especially when performance requires multiple skills, judgments and experiences. These programs aim to create a sense of belonging within an inspired and dynamic team and teach participants to work productively and in harmony with others in order to optimize team performance to deliver the required results.

Collaborative Workplace

· Appreciate diversity and recognize the difference in behaviors among people.

· Develop a versatile communication style to help handling different personalities in different business situations.

· Be able to resolve conflicts more effectively by focusing on issues relevant to the other person.

· Develop awareness about your own type and focus on positive traits and areas of improvement.

· Build a consistent standard approach to conflict resolution in difficult communication situations among team members.

Internal Customer Handling

· Build a customer-driven culture.

· Display a more positive, supportive attitude towards the team and customers.

· Understand, appreciate and communicate positively with different team mates.

· Develop appreciation for the win – win situation.

· Recognize the different behavioral styles of people and versatility to deal with each style.

· Build a consistent standard approach to conflict resolution and handling of difficult communication situations.

B. Communication - Building Bridges with Others

Proper communication is crucial for an efficient and productive work environment. These programs will help delegates understand how people communicate in general, the reasons behind communication tangles and the correct techniques to use in their interactions with others,creating a more understanding environment, improving collaboration and dealing with different types of people.

ABC of Positive Communication

· Recognize & overcome common barriers to proper communication.

· Create a common language of interactions within the organization.

· Enhance listening and communication effectiveness.

· Enhance the ability to build rapport and gain the confidence of others.

· Develop appreciation for the win – win approach.

· Gain versatility skills to deal with different communication styles.

· Build a consistent standard approach to conflict resolution in difficult communication situations.

Communication Basics & Tools

· Understand how and why we communicate the way we do.

· Recognize & overcome common barriers to proper communication.

· Create a common language of interactions within the organization.

· Improve listening and communication effectiveness.

· Enhance the ability to build rapport and gain the confidence of others.

· Develop appreciation for the win – win approach.

· Gain versatility skills to deal with different communication styles.

· Build a consistent standard approach to conflict resolution in difficult communication situations.

· Leave a positive first impression as well as maintaining it.

Communicating with Diversity (MBTI)

· Appreciate diversity and recognize the difference in behaviors among people.

· Develop versatile communication skills to help handling different personalities in different business situations.

· Resolve conflicts more effectively by focusing on issues relevant to the other person.

· Understand the impact of type difference on work (team building, communication, leadership, sales, etc.)

· Develop awareness about yourself and focus on positive traits and areas of improvement.

Balanced Communication

· Raise awareness of the effects of poor or strong communication and the direct impact it can have in our daily interactions.

· Learn to express oneself in a more effective manner, as well as improve empathetic listening and exploring skills by understanding the different aspects of how we communicate.

· Develop employees’ ability to reach positive results and solutions based on constructive and balanced dialogue.

A. Self Leadership - Building the Inner Drive

Building a positive mindset within people can only reflect in positive results for the business. With these programs, delegates will take ownership of their work, strengthen self-esteem and learn how to direct their daily actions and activities in line with their personal and professional targets thus achieving effective time management, higher personal quality and organizational effectiveness in general.

   Personal Effectiveness

· Understand what personal vision means and how it impacts personal success.

· Set the basis for personal performance improvement.

· Learn effective techniques for self-motivation and others personal improvement.

· Incorporate self knowledge in personal decision making.

· Strengthen self-esteem and performance for self and others.

· Create a proper understanding of time management and performance.

· Reduce the level of stress associated with the pressure of work.

· Emphasize planning as a key element for performance management.

· Provide the necessary tools for setting priorities and organizing activities.

· Tools to strengthen self-esteem and hence performance (self & others).

· Creating a culture of self-control & self-check.

· Identifying & seizing personal development potential.

This program can be broken down into two basic versions, Lead Yourself; which covers the aspects of personal improvement and success, and Manage Your Tasks; which focuses more on the aspects of time management.